At RANDROOM, we are committed to protecting your privacy and ensuring a transparent, fair experience. This Privacy Policy explains how MoaiStudio ("we," "us," or "our") collects, uses, and safeguards your information when you use our services.
1. Information We Collect
We collect information to provide better services to our users:
- Account Data: Nickname, email address, and encrypted (hashed) password provided during registration.
- Inquiry Data: Name, email address, and message content when you contact us.
- Usage Data: Access times, IP addresses, browser type, device info, cookies, and activity logs.
- Payment Data: Payment processing is handled by Stripe. We do not store or see your full credit card information.
- Advertising & Analytics: Usage data collected through cookies by Google Analytics and Google AdSense.
2. How We Use Information
We use the collected data for the following purposes:
- Operating and maintaining our drawing, voting, and scheduling tools.
- Verifying your identity and managing your account.
- Notifying you about important updates, maintenance, or responding to support inquiries.
- Processing payments and managing subscriptions.
- Analyzing usage to improve functionality, quality, and security.
- Preventing fraudulent activities and enforcing our terms.
- Delivering relevant advertisements and measuring their effectiveness.
3. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws. When data is no longer needed, it is securely deleted or anonymized.
4. Cookies and Tracking Technologies
We use cookies to maintain your login session, understand usage patterns, and personalize ads. You can manage your cookie preferences in your browser settings, though disabling them may affect certain features of the service.
5. Google Analytics & AdSense
We use services provided by Google LLC. Google may collect and process data as described in their privacy policies. You can opt-out of Google Analytics via their browser add-on or manage ad personalization through Google Ad Settings.
6. Payment Processing via Stripe
All payments are securely processed by Stripe, Inc. Your payment info is handled in accordance with Stripe’s Privacy Policy.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.
8. International Data Transfers
Our servers are located in Japan. By using RANDROOM, you acknowledge that your information may be transferred to and processed in Japan. We ensure that such transfers comply with appropriate security standards.
9. Your Rights and Geographic Restrictions
You may have the right to access, correct, or delete your personal data under applicable laws. Please note that RANDROOM is intended for users (including individuals and entities) located outside the European Economic Area (EEA) and the United Kingdom. We do not knowingly collect or process personal data from residents or entities located in these regions. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.
10. Governing Language
The authentic version of this Privacy Policy is written in Japanese. This English translation is provided for your convenience only. In the event of any conflict or inconsistency between the Japanese version and this translation, the Japanese original shall prevail.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us via our Contact Form.
First Edition: January 18, 2026