Fair for Organizers & Participants

Legal Disclosure

Operator
MoaiStudio
Representative
Mitchiaki Sato
Address
R³aoyama 3F, 1-3-1 Kita-Aoyama, Minato-ku, Tokyo 107-0061, Japan
Contact
Please reach out via our Contact Form.
Phone number provided upon request via the contact form.
Website URL
https://en.randroom.online
Service Name & Description
RANDROOM is a web-based platform for creating and sharing online tools for drawings, voting, preference matching, and event scheduling. Membership Tiers: Guest / Free Account / Business Plan.
Pricing
Business Plan (Monthly): $29 / month.
Business Plan (Annual): $299 / year (Equivalent to approx. $25 / month).
Additional Costs
Internet connection fees and any payment processing fees charged by your financial institution are the responsibility of the user.
Payment Methods
Credit card payments via Stripe.
Payment & Billing Timing
Billing occurs upon subscription. Subscriptions renew and are billed automatically on the same day each month (for monthly plans) or each year (for annual plans) based on the billing cycle registered with Stripe.
Service Delivery Timing
Services are available immediately upon successful completion of payment.
Contract Period & Cancellation
Contracts are on a monthly or annual basis (Business Plan). You may cancel your subscription at any time before the next billing date through your account settings or the Stripe Customer Portal. Once cancelled, automatic renewal will stop for the following cycle.
Refunds & Returns
Due to the digital nature of our services, payments are non-refundable once the service has commenced.
System Requirements
Accessible via standard web browsers on PC and mobile devices. Recommended: Latest versions of Google Chrome, Safari, or Microsoft Edge.
Invoices & Receipts
Invoices and receipts can be obtained through the Stripe Customer Portal accessible from your Dashboard.